A car owner sends the same question to several shops: how much for ceramic coating on a Model 3? You're halfway through a polish. By the time you reply, someone else has booked the inspection. We answer every price question in seconds with your range for that car size, book the inspection, and bring your coating customers back when their maintenance is due.
The "how much?" you can't answer mid-job. Your hands are on a machine polisher. Your phone keeps lighting up with photos of cars and one question. Replying properly means stopping work, so it waits.
The price, then silence. You send your coating price, what's included, the warranty. They read it and go quiet. They're comparing you with the other shops they messaged, and nobody follows up.
Outbid by a bigger warranty promise. You tell the truth about what a coating can do in Singapore weather. The shop down the road promises far more. Without a reply that explains the difference, the customer picks the bigger number.
The coating customer you never saw again. The car left shining. The maintenance visit in the warranty card came and went. Nobody reminded them, so they went elsewhere for the next job.
The owner doing the polishing and the replies. In a small shop, the person correcting the paint is also quoting, booking and answering Instagram at night.
Free diagnosticWhere am I leaking revenue?Missed calls, reviews nobody asked for, a slow mobile site, a map listing that doesn't show. Checked for you.Run the leak diagnostic ↗30 seconds. No call.Read what Singapore drivers say when they look for a coating or tint shop and the same five things come up.
Most messages a detailing shop gets are some version of these.
Singapore's consumer, transport and privacy rules all touch how a detailing shop quotes and follows up. Here's the short version.
Consumer Protection (Fair Trading) Act 2003, Second Schedule, paras 1, 10, 11, 14, 23 (Singapore Statutes Online), enforced by CCCS ("CCCS and the Consumer Protection (Fair Trading) Act", updated 26 Sep 2025); PDPC, "Advisory Guidelines on the Do Not Call Provisions", revised 1 Feb 2021; Ministry of Transport, written reply to a parliamentary question on window tint requirements, 7 Apr 2026. This is a summary, not legal advice.
Yes, as a range. It gives your price for that car size from your price list, says what's included, and explains that the final price is set at the inspection. Then it offers an inspection slot.
Say so before the job starts and get the customer's agreement to the new price. Under the Consumer Protection (Fair Trading) Act, charging much more than an estimate is an unfair practice unless the customer agreed in advance. Booked. tells customers the inspection sets the final price, so nobody is surprised.
Only what the product's own spec and your written warranty say. If you haven't given it that, it passes the question to you. It never makes up a number.
It gives the Ministry of Transport's limits: at least 70% of visible light through the windscreen and front side windows, at least 25% at the rear. Then it matches them to the films you stock, using each film's own rating.
Reply first, give a straight range, explain your warranty in plain words and invite them in to see the car. Car owners in Singapore are wary of big promises, so an honest, fast answer stands out.
With care. The Do Not Call rules cover WhatsApp, and a one-off job isn't an ongoing relationship. Customers on a package with maintenance visits may be different. If they didn't clearly agree to hear from you, check the DNC Registry first. Revived. only messages the people you confirm.
It replies in your tone and answers the actual question about their car. If someone asks, it says it's your shop's booking assistant and offers to pass them to a person. Anything that needs you comes with the full chat.
No. You set what it offers and when. It won't push a bigger package or promise more than the product does.
No one can honestly guarantee that. You'll see the numbers yourself: price questions answered, inspections booked, jobs done, maintenance visits booked.
Booked. is S$997 a month, month to month. Teams of one to five people can check if they qualify for a scholarship. Revived. is pay per appointment.
No call, no card. Each one runs on your real business.