"How much for three units?" arrives while you're up a ladder. They sent the same message to two other companies. Whoever answers with a clear price and a free slot gets the job. We answer every price request in seconds from your own price list, book the slot in the chat, and remind past customers when their next service is due.
The price you sent too late. You finish the job, wipe your hands and reply. By then they've had an answer from someone else, and the slot is booked.
"How much?", then silence. You send the price per unit and what's included. Nothing comes back. Nobody follows up, because you're already on the next job.
The customer braced for an upsell. Many have been told "this one needs chemical wash" the moment a technician walks in. So they want the price, and what's included, before anyone arrives. A vague reply sends them shopping.
The one-off job that never came back. They were happy with the service. When the next one was due, nobody reminded them. A flyer or a search did, and someone else got the job.
Fewer reviews than the firms above you. On Google Maps, the companies in the top spots for your area often have more reviews than you. Your work is just as good. They asked more customers.
Free diagnosticWhere am I leaking revenue?Missed calls, reviews nobody asked for, a slow mobile site, a map listing that doesn't show. Checked for you.Run the leak diagnostic ↗30 seconds. No call.Ask around in Singapore for an aircon guy and the same five things come up.
Most messages an aircon business gets are some version of these.
Singapore's consumer and privacy rules touch how you quote, what you recommend on site and who you can message. Here's the short version.
Consumer Protection (Fair Trading) Act 2003, Second Schedule, items 8, 10, 14 and 22 (2020 Revised Edition); CCCS, "Guidelines on Price Transparency" (page updated 26 Sep 2025) and "CCCS and the Consumer Protection (Fair Trading) Act" (updated 26 Sep 2025); PDPC, "Advisory Guidelines on the Do Not Call Provisions", revised 1 Feb 2021; PUB, "Plumbing Works" (updated 1 Aug 2025); MTI written reply to PQ on Electrical Installations Regulations, 4 Apr 2022; NEA, "Legislation Governing the Vector Control Industry" (updated 26 Oct 2026). This is a summary, not legal advice.
Yes, from your approved price list. It gives the price per unit for the service they asked about, says what's included and offers your next open slots.
It says so, the way you would. Gas top-up, parts or a repair get a clear "this depends on the unit" and a booked visit, never a made-up number.
Yes. It replies at once, asks for a photo, offers your earliest slot and passes anything urgent to you with the full chat.
Yes. It offers your open slots and confirms the booking in the chat. On the call we check how it connects to the system you use today.
Yes, with care. Contract customers can get reminders about their contract. For one-off customers, the Do Not Call rules apply to WhatsApp, so check the DNC Registry first unless they clearly agreed to hear from you. Revived. only messages the people you confirm.
It replies in your tone and answers the actual question. If someone asks, it says it's your company's booking assistant and offers to pass them to a person.
That search opens Google Maps. A complete Google profile, your services named plainly, correct hours and a steady flow of recent reviews all count. Ranked. handles the reviews and the profile.
Yes, if people message you for a price and a slot. It's set up from your own price list and rules, and anything that needs you comes to you.
No one can honestly guarantee that. You'll see the numbers yourself: price requests answered, jobs booked, past customers back.
Booked. is S$997 a month, month to month. Teams of one to five people can check if they qualify for a scholarship. Revived. is pay per appointment.
No call, no card. Each one runs on your real business.