Diners pick on the map. They see two places side by side and go with the one more people have vouched for. We get every diner asked for an honest review, answer every review in your voice, and give your quiet weekday services a reason to fill. No free desserts for stars, nothing that breaks Google's rules.
Fewer reviews than the place next door. Your tables leave happy, pay, and go home. Nobody writes a word. The restaurant two doors down has been asking for years, and on the map that's all a hungry person sees.
The 1-star that never got a reply. One bad night, one table that waited too long. The review sits at the top with no answer, and every new diner reads it before your menu.
The reply written angry at midnight. After a long service, it's hard to be kind to a stranger who called your food bland. Singapore media has a habit of screenshotting the sharp replies, and those stay up for good.
A free dessert for five stars. It's common, and it breaks Google's rules. Reviews left for a reward can be taken down, and you lose the honest ones you worked for along with them.
Half-empty tables on a weekday. Friday and Saturday fill themselves. Some weekday lunches and dinners don't, and the kitchen is staffed either way.
Watch how people here choose where to eat and the same few habits keep showing up.
A "limited time" sign that never comes down stops working, and it can get you in trouble with CCS. A good weekday offer is specific, honest and over when you say it is.
Google sets the rules for its reviews. CCS, IRAS, MUIS and PDPC each have a say in how a restaurant advertises and follows up. Here's the short version.
Google Maps User Generated Content Policy, "Prohibited & restricted content" (page); Google Business Profile Help, "Tips to get more reviews" (page) and "How to improve your local ranking on Google" (page); CCS media release, 30 Sep 2026, "CCS Takes Action Against 45 Businesses and a Fake Review Provider for Fabricating Online Reviews" (page); CCCS media release, 16 Aug 2019, on misleading discount periods at a restaurant (page); IRAS, "Hotel and Food & Beverage", updated 10 Aug 2026 (page); MUIS, "About Halal", citing AMLA s 88A (page); PDPC, "Advisory Guidelines on the Do Not Call Provisions" (PDF). This is a summary, not legal advice.
More reviews from the diners you already have, and your Google profile worked on every week.
Your first offer is on us: the offer and the hero post, built from your reviews, menu and prices.
Ask every diner, at the right moment, in a way they trust. A short WhatsApp with their name on it a few hours after the meal gets opened. A card on the table usually doesn't. Ranked. sends it after every booked meal.
No. Google's rules ban offering anything for a review, and reviews left for a reward can be removed. It's common in Singapore, which is why it's worth getting right. We only ever ask, and never reward.
Yes. Google recommends replying to all reviews, and diners read how you answer a complaint. We write each reply in your voice within 24 hours, so you never have to answer one tired at midnight.
We can't promise that, and nobody honestly can. We report reviews that break Google's rules, like fake or wrong-business reviews, and answer the rest calmly. What changes things is the balance, once your happy diners are asked.
No one can promise that. Google says there's no way to pay for a better local ranking, and distance from the searcher decides part of it. What we can do is the rest: more reviews, every one answered, a complete profile, and a monthly view of where you show up.
One offer for the service you need, with a real end date. Launched. builds it from your menu and what diners already praise, then puts it on your Google profile and in front of past diners who agreed to hear from you.
Only to people who gave clear consent, or after a Do Not Call Registry check. You confirm who has agreed. To bring back regulars who drifted, ask us about Revived..
Booked. answers in your restaurant's tone and gets the booking done. If someone asks, it says it's your restaurant's booking assistant and offers to pass them to a person on your team.
Booked. is S$997 a month, month to month. Teams of one to five people can check if they qualify for a scholarship. Launched.'s first offer is free, and the full campaign is priced on the call. Ranked. is quoted on the call too.
No call, no card. Each one runs on your real business.